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told bed would ship in 3-5 days at time of purchase. contacted once and told because of big sale it would be 7-10 days. called again and was to any thing after may 30 would be 13-17 days. now I am told they are implimenting new manufacturing procedure and will be at...
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1.0
I didn't like
  • Delivery
#1067098
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I ordered the bed on 5/30 and had set delivery date for 6/12. Three days before delivery I received a voicemail informing me that my delivery had to be delayed due to production problems and was rescheduled for 6/26 delivery. I received notification days before the...
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#1066223
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Was very excited to get M7 Sleep Number very disappointed. This bed is nothing like the store samples. Adjustable bed frame even worse. Trying to return is a nightmare my mattress return is only half of money spent. Frame is $1700 without taxes. $275 non refundable...
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1.1
#1065833
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Sleep Number - Undisclosed: Super long shipping!

Sleep Number
#1062683
2.5
After ordering on Memorial Day with the standard delivery option, my bed has taken over 4-5 weeks to receive via USPS (still have not received it). In today's world of fast, efficient shipping from every other company, this is unacceptable!
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Sleep Number Sleepiq Bed Review

Sleep Number
#1039159
1.9
Purchased the iLE, queen, sleep IQ $4899.00. Weve tried to sleep with mattress and wven had extra thungs sent out to make the bed better, why would yoy need to make a $4000 bed better!!! Tried everything, went to return it and SURPRISE!!! Lots of things that the salesperson failed to mention....so misleading, so disappointed in SleepNumber
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Sleep Number Customer Care Review

Sleep Number
#1003922
1.3
NO CUSTOMER SERVICE...wait time for calls can exceed an hour; chat waits 20-35 minutes. I was told someone w/b back to me in 48 hours...it's been 5 DAYS! Don't waste ur time or money.
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Sleep Number Bed Review

Sleep Number
#994965
1.0
My wife & sistet in law bought sleep number beds...over 4 years ago...its...horrible product...customer..service id bad...they are argumentative...like sleeping in hammock..my wife wakes up wuth lower back pain....DO Not Buy this Product...
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Sure, those inner mattresses are fabulous. They will absolutely last 20+ years. No problem here. However, the air bed pump failed on mine just out of warranty. (Three years, maybe?) Replacement cost? $400. There's no way in the world those pumps cost that much. (They...
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1.5
I liked
  • Bed when i first got it
I didn't like
  • That it did not last very long
#1065149
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Bought 2 queen beds and cheerfully told they would come in 1-2 weeks. After 2 weeks of hearing nothing, no tracking, nothing at all, I get a call from salesperson asking how I liked the bed. Since it hadn't come I didn't know. She had no idea where it was or how to...
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#1063844
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5 year old 3400 dollar sleep number bed 5 years old the foam have tears in it the sides are bulging the have redesigned the side because they know it's was a *** poor design I called them only going to give me 50 percent off on parts so it going to cost over 400...
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1.4
I didn't like
  • Warrenty
#1062124
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I recently moved and had to put my things in storage for a while. ware I finally got my Sleep Number bed in my new home I couldn't find the remote. I called customer service to order a replacement and was told they don't make that remote anymore I need to order a whole...
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Anonymous
Anonymous

Have had nothing but trouble with delivery. .1st bed was lost..how do you lose a whole bed? ..company reordered but gave me a far out delivery date. .so far total time waiting...

I liked
  • Bed
I didn't like
  • That usless i buy i whole new pump my bed is useless
#1056606
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We were given the sales pitch about 3 or 4 years ago...sleep number takes away pain and helps you sleep better. We were also told it will help with snoring. Spouses Snoring got worse after sleep number and so did my pain. We purchased the bed because I have re flux and...
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Anonymous
Anonymous

My husband and i have the same issues...Did NOT do anything they told us it should do. Theres Also a dip in the middle of our mattress. I would never recommend sleep number to...

#1050336
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In February, 2014 my wife and I purchased a Sleep Number bed. We were told financing would be 60-months (five years). We bought the bed and set up payments through GE. Mistakenly, I made payments automatically and didn't check on the status. Three years down the road I...
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3.1
I liked
  • Bed itself
I didn't like
  • Financing error or bait and switch
#1048432
Reply to reviews
My husband and I are elderly people and we decided to buy a new bed We went to Sleep number and bought a queen size bed with the understanding that we would have separate controls so if I wanted my head to rise and my husband wanted to lay flat he could not true. I was...
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I didn't like
  • Bed and hidden sales tatics
  • Experience
  • Most uncomfortable bed ever
#1045506
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