filters
state:
Show
city:
Show
category:
Show
product:
Show
We ordered a sleep number King i8 on June 30. They told us they couldn't deliver & install till July 19 (2.5 weeks). We explained the bed set-up we have which is unusual but the salesperson said the technician would be able to figure it out and that they would take our...
Read more
1.0
I didn't like
  • Amount of time it took and no delivery
  • Delivery deception
#1077818
Reply to reviews
We ordered our bed 4 weeks ago. Delivery was confirmed 48 hours before delivery. The bed was to be delivered between 11 - 2. A rep from a MN number called at 11:30 and said they were sorry, but they couldn't complete delivery due to "boxes missing" and the earliest...
Read more
1.0
#1077545
Reply to reviews
Purchased the i10 360 smart bed on 06/03/2017, were told it would be delivered in 3-4 weeks. Instead it has been 6 and I still do not have my bed. Delivery was scheduled for yesterday between 5pm-9pm. Yes, that is pm and not am. Who delivers after hours? We were told...
Read more
#1074703
Reply to reviews

Sleep Number - Undisclosed: Super long shipping!

Sleep Number
#1062683
2.5
Details
After ordering on Memorial Day with the standard delivery option, my bed has taken over 4-5 weeks to receive via USPS (still have not received it). In today's world of fast, efficient shipping from every other company, this is unacceptable!
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Sleep Number Sleepiq Bed Review

Sleep Number
#1039159
1.9
Details
Purchased the iLE, queen, sleep IQ $4899.00. Weve tried to sleep with mattress and wven had extra thungs sent out to make the bed better, why would yoy need to make a $4000 bed better!!! Tried everything, went to return it and SURPRISE!!! Lots of things that the salesperson failed to mention....so misleading, so disappointed in SleepNumber
Comment
Show
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money

Sleep Number Customer Care Review

Sleep Number
#1003922
1.3
Details
NO CUSTOMER SERVICE...wait time for calls can exceed an hour; chat waits 20-35 minutes. I was told someone w/b back to me in 48 hours...it's been 5 DAYS! Don't waste ur time or money.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Sleep Number Bed Review

Sleep Number
#994965
1.0
Details
My wife & sistet in law bought sleep number beds...over 4 years ago...its...horrible product...customer..service id bad...they are argumentative...like sleeping in hammock..my wife wakes up wuth lower back pain....DO Not Buy this Product...
Comment
Show
Product or Service Quality
For God sakes do not purchase a sleep number bed! We bought their "high end" mattress and even putting our sleep numbers at 100, still had us sleeping in a gully (indented area). Of course these gullys did not form until several months after sleeping on them (after...
Read more
1.3
#1073584
Reply to reviews
We have an 11 year old Sleep Number bed with trenches on each side. We felt it was time for a replacement and we were on our way to the store to purchase a king bed when we read this web site. Based on your horror stories, we have decided not to purchase another Sleep...
Read more
2.8
#1072868
Reply to reviews
For the past 3 years I have complained about the softness and I have had people out changing the foam, only it doesn't work. I was told I ordered a soft top when I told the salesman I wanted a firm set of bedding. I was told that I could raise the number to make it...
Read more
1.2
#1070418
Reply to reviews
We ordered three Sleep Number beds in May due to a house fire. They set delivery for 15 days out, mid June. The day before delivery they cancelled and set delivery for another 15 days out. Today, July 5th, I was to have our beds but no, they again cancelled the day...
Read more
#1070163
Reply to reviews
I ordered a new mattress from Sleep Number (Garden City, NY store) in March 2017. I was moving into my new construction home in early June and they told me there no issue, just call a week before we need delivery. We called customer service on June 3rd. We were told...
Read more
I liked
  • Nothin so far
I didn't like
  • Delivery deception
  • Delivery
  • Deception
#1070060
Reply to reviews
I had a sleep number bed installed in my RV. I did not get a chance to use it for some time and when I did I discovered one of the chambers went flat. (Pumping up uour bed all night is a lot of fun). My contact with sleep number 'customer service".has been an...
Read more
#1069754
Reply to reviews
Shopping for new mattress and decided to check out Sleep Number. Visited on a Saturday afternoon and were only customers in store during the hour - hour and a half we were there. Got our numbers and were interested in a $1800 dollar mattress that was $300 off but were...
Read more
Anonymous
Anonymous

You didn't lose a penny. You clearly cannot afford new furniture. You are lucky it didn't go through. Save your money and pay cash? Or go to your credit union BEFORE buyin...

1.0
#1069047
Reply to reviews