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The mattress cover on my P5 sleep number bed is again tearing at the mounting bolts, there are four 1/4" bolts that hold the mattress to the adjustable base . It has taken just about two years for this problem to happen again , I purchased the bed in 2013, that cover...
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#1120978
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When Sleep Number delivered the bed the adjustable frame was defective and did not function. I was told somebody would call me in next couple of minutes to arrange for a new frame to be delivered in the next couple of days. I never heard from anyone and followed up on...
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Anonymous
Donald Smith

Yes I had the exact same problem.I was never told I could not return the base!!It is con game.Way over priced. Now I am advised that when I called about my problem there is no...

1.0
I didn't like
  • Customer service and delivery
#1119386
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Customer service at the store- fantastic; adjustable base-fabulous; mattress feeling like the one in the store, getting anyone to come lay on our bed for comparison, comfort of the bed--Failure! We thought about returning it pretty soon after purchase. We went back to...
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2.5
#1118885
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Sleep Number - Worst customer service

Sleep Number
#1119644
Pump went. Asked for morning appt. Took 2 months before someone came. Changed pump and said they do not take old pump,etc. I am handicapped and they just left it in my garage. Asked to put sheet back on bed said we don't make beds. APPT was for betwern 9 and 1 called at 7:45 to say they will be there by 8:15. I would not recommend them to anyone THE WORST!
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Shelly Ibach CEO sleep number or select comfort public conce

Sleep Number
#1108352
Please watch and share the growing public concern about this company! https://m.youtube.com/watch?v=NCRxVnE3UJw
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Sleep Number - Warranty sucks

Sleep Number
#1088940
Bought a C4 3 years ago. One chamber recently started to lose air. Yes, I am as guilty as everyone else is...I didn't read the warranty. Just found out that 3 years in I have to spend another $100 for a new chamber. I can't believe I was such a sucker to believe that a $3500 bed would hold up over time. Next time, I'm buying a Caspar!
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Sleep Number - No,response after 3 requests

Sleep Number
#1085644
1.4
Details
Waiting to receive info on how to fix my,sagging bed. Was told I was sent info. Never received. robro17@att.net
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Advertised vs Delivered
Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Style and Design
Value for money
Warranty
Website
i10 bed. Sleep number should be ashamed of themselves for selling this bed. We paid almost 9,000 for ours with the adjustable frame. Mattress flattens out and hangs to the side. Called sleep number. Their response to put a mattress topper on it. People. 9,000 bed put a...
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Anonymous
Kitty

OMG please tell me more. I am just starting to think about buying one, but not sure now!!!

scianalytical.dp_63
scianalytical.dp_63

Junk

1.0
#1117105
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My husband bought a sleep number for me last year. We thought it would help resolve my back problems. It only multiplied the pain. I wake up 4-5 times durning the night. Can't get a good nights sleep. The bed is extremely hot. I can feel the heat on the bed and my...
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#1113447
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Purchased 2 Twin beds, waited a month for delivery, the bed remotes interact with each other, paid extra for 2 twins instead of split king as I wanted to put a nightstand between them. Sales person thought that was a good idea. I believe she knew there would problems...
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1.3
I didn't like
  • Possible fraud
#1113062
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I purchased the bed early September and it was scheduled for deliver on 10/9 and we never received a call with the 4 hour window delivery. However, when they did arrive they had a used bed frame on the truck without any hardware. They were told by your customer service...
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1.8
I didn't like
  • Hated it
#1112937
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I just got off the phone with Sleep Number returns. After paying over $8000 for an i8 split adjustable King and having it nearly cripple my wife and I we finally gave up and tried to return it. We were informed that the fine print on the purchase agreement state that...
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Anonymous
Linda

We have same problem. Tried to return, only getting 1/2 back. Our loss is $3000 after 20 days. There has to be a solution to this problem. Has an attorney ever been consul...

1.7
#1111752
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On one side, the bladder deflated IMMEDIATELY. This was the first night. It is the ONLY bed we have. Calls to the store and customer service were of no help. Spent 4 hours running through tests. The bed was purchased and delivered in a couple of days, HOWEVER, when the...
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#1107962
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The company is scamming customers to buy these expensive air mattresses that have a zipper case that makes it appear to be a real bed. When they finally came to deliver our bed 6 hours after they claim they would be there and days after cancellations and I saw the...
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Anonymous
Anonymous

I went to a business conference in Kentucky and the hotel had the Sleep Number beds. It was nothing more than a fancy air mattress, and the most uncomfortable bed I have ever ...

1.0
I didn't like
  • Dishonesty of customer service team
#1106172
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