Not resolved

Horrible product and service. We ordered a King size adjustable bed last year. When it was installed by the Sleep Number "professional" installed and his temp helper they made a mistake and after they left the bed was left stuck with the feet raised. We called sleep number, and after hours of technicians and emails we received an appointment for them to come back out. They didn't come out for over a week. I was left sleeping on the couch and my boyfriend on the floor until they replaced the entire base. (The previous installer had damaged the bed when he installed it improperly)

Related: Sleep Number - I wish I had read thes reviews before I fell victim also.

We found the bed to be extremely uncomfortable. Back, neck and hip pain were worse than when we had our 15 year old spring mattress.

The sleep IQ is extremely inaccurate. My boyfriend and I go to bed at the same time nightly and it routinely says that one of us was not in bed for the night. It is a complete waste of money.

Our regular sheet sets have been springing off of the bed so we went back into the store last week to get some Sleep Number sheets because they advertised the strap to keep them on. We ordered them a week ago and they still have not shipped. This is bedding, not a mattress! We were not warned about a shipping delay when we ordered the sheets. If we had known there would be more headaches with this company we would have ran the other way. I hope to see that they have shipped soon and also wonder if the company is going under.

I saw the founder went to jail. With their used car salesman tactics like their 100 day money back guarantee and also the warranty, it doesn't surprise me that he was dirty. They don't bother to tell you that the base is non refundable and that the warranty is tiered. Shady morals for a company that you easily drop over $8,000 into a bed.

Please read reviews before you buy. They make the bed hard as a rock then you melt into it. Of course that is going to feel nice, but sleeping on a glorified camping mattress isn't comfortable night after night. I was so excited to get my new bed, so I was really let down that this was the biggest mistake financially that we have made.

Review about: Sleep Number P6 King Size Bed.

Review #733314 is a subjective opinion of a user.

Value for money
Product or Service Quality
Style and Design
Diversity of Products or Services
Customer service
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Delivery Service
Price Affordability
PRODUCT OR SERVICE Sleep Number Mattress
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with Sleep Number?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

You May Also Like

Sleep Number - Read reviews before purchasing Sleep Number "Should have read reviews before purchasing. Very poor customer service. Was told there was at least 4-6 weeks wait. Almost two months later this was the week of delivery and..." Read more Sleep Number Bed Review from Zephyrhills, Florida Sleep Number "I have had my bed for approximately 2 yrs. The right side hangs off the side about 3 in the middle Has an abyss about 4 inches wide 5 inches..." Read more Mypillow - Pillow Issues/Customer Service Mypillow " Upon purchasing the 2 for 1 product, king size, I noticed an obvious difference in the amount of filling in both pillows. I opted..." Read more The Dump - Cheap furniture fell apart after 1 year The Dump "Bought three pieces living furniture set, sofa, recliner, and loveseat. All pieces started falling apart after a year. Spent over $3000.00 and worthless ***. We are adults, over 50 years..." Read more Arnel Management - Tree crashed into unit Arnel refused to repair Arnel Management "During the major storms in Jan-Feb. 2017 tress crashed & destroyed multiple units in both Alicia Villiage and Alicia Plaza apartments located at 25211 and 25212 Stockport, Laguna hills, CA...." Read more Pizza Hut - Delivered pizza Pizza Hut "Ordered a lg handtoss pepperoni and mushroom pizza with extra sauce on line to get special. No spray or seasoning on crust. 11 minutes after I placed my order it..." Read more Don Juravin - Hoax alert! Roca Lab's Gastric Bypass Alternative NO Surgery proven to be a sham! Don Juravin "Don't fall for this internet quackery called Gastric Bypass Alternative NO Surgery. This stuff tastes terrible and shockingly the owner of Roca Labs who claims to have invented this stuff..." Read more Mor Furniture For Less - DON'T BUY FURNITURE PEELS! Mor Furniture For Less "We bought a sectional and a year later it started to peel, we spoke to an employee from Mor and they didn't care, he basically call us liars. We are..." Read more