filters
state:
Show
city:
Show
product:
Show
Review on our experience with Sleep Number Bed On January 3rd we stopped by the Sleep Number store on 135th street in Overland Park. We had heard all the advertisement on television and had decided to check them out. We looked at serval beds and was told by the...
Read more
3.2
I liked
  • Bed
I didn't like
  • Misleading information provided to get a sale
  • Company not telling the truth
#1194330
Reply to reviews
HOME SERVICE $199.00 IF PARTS NEEDED TO BE ORDERED ANOTHER $199.00 FOR SERVICE CALL TO INSTALL,PLUS COST OF PARTS. I CANNOT LIFT PARTS TO CHECK WHAT IS WRONG WITH ONE SIDE OF BED NOT HOLDING FIRM SETTING, ONE SIDE OK.$400.00 TO FIX MINOR TROUBLE SEEMS LIKE A TOTAL...
Read more
3.5
I didn't like
  • Warranty loopholes
  • Repair policy
#1188110
Reply to reviews
I set up auto payments today for the 5 yr no interest financing. Just like others we find out they put in 18 months financing. I will never recommend to anyone to go to sleep number. They lied to us! I divided out the balance and 5 years and set my payments for that...
Read more
I didn't like
  • Financing error or bait and switch
  • Failure to deliver as promised
#1187624
Reply to reviews
Have had a sleep number for over 10 years. Need a new remote. Called customer service. After 40!! Minutes on the phone, was told they couldn't find my purchase. They could find my pillows. Stated I needed proof of ownership as in a receipt or I couldn't get a remote...
Read more
#1184311
Reply to reviews
Please I would love to participate in the lawsuit I am in florida. On November 25, 2017 my husband  and I purchased a split king size iLE smart bed with the 360 flex fit 2 base for a total of $6666.08 The salesman, Hugo, told us that Sleep Number gives customers 100...
Read more
1.2
#1182565
Reply to reviews
Show

Sleep Number - Very poor customer services

I made the mistake of charging my purchase on my personal card little did I know they charged full price up front with a 5 week delivery schedule. So I have to pay the bill before bed arrives
1.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1181804
Reply to reviews
After $5000 and a year later, I have decided that it was a complete waste of money. What they don't tell you during the sales pitch is that the bed still has a foam mattress with no memory and I am sleeping in a hole even though the mattress is set at 100. After...
Read more
#1179278
Reply to reviews
I purchased a sleep number and the fitted sheets continue to tear down the middle. I called customer service and the Rep stated that they discontinued the fitted sheet that I currently have and will no longer replace their garbage and want to charge me $249.49 for a...
Read more
#1179242
Reply to reviews
Some of the negative comments on "Pissed Consumer" are about not getting a FULL refund. Well, no company refunds the original shipping/postage charges and not the postage to return the item/items. For those of you who expected a "full" refund (including all postage),...
Read more
Anonymous
Anonymous

This is the “We Hate My Pillow” club, no pillow lovers allowed! Also, Bite a ***

Anonymous
James Keller

Terrible. Used it five nights and woke up every night like I wasn't using a pillow. Mike lindell should be ashamed. Money back guarantee... I m on my second day trying to get ...

4.8
I liked
  • Easy exchange
#1178658
Reply to reviews

Contact Sleep Number

Mailing Address:
DM Sales Support
9800 59th Avenue North
Minneapolis, MN 55442
Phone:
(888) 484-9263
More

Sleep Number Products and Services

All Sleep Number Products
I have a flex king that is less than 6 months old and it doesn’t work . The remote control doesn’t work even after several pairs of new batteries. The beds will not connect to my WiFi/Bluetooth even though it says that I’m online within the sleep number bed. My wife’s...
Read more
1.0
#1178111
Reply to reviews