Most helpful review
New Reviewer

Horrible bed and horrible company policies and practices!

This has to be the worst bed we’ve ever slept on and the worst company with shady policies we have ever dealt with. Be prepared to be out money should you buy the bed and then more than likely hate it. Things you need to know that will not be explained to you: 100...
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46 comments
#2235653

Agreed! I'm sick of their commercials!

Proud sponsors of the NFL! I wish this company go out of business!!!

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ID
#524912 Review #524912 is a subjective opinion of poster.

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Verified Reviewer

Sleep Number HIRES FELONS to come into your home and WON'T DELIVER OUR BED

My husand and I purchased a bed on 9/19/22 for $2723.26 at the Sleep Number store in Columbus GA. This was a huge investment for us, and we were very excited to receive our new bed. We anxiously counted the days until 11/2, it was a long wait but worth it to finally...
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ID
#4125491 Review #4125491 is a subjective opinion of poster.
Location
Columbus, Georgia
Loss
$2723
Preferred solution
Deliver product or service ordered

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Verified Reviewer

We are unhappy with our Sleep Number Bed and they will not accept a return

First off, it is outrageously expensive. We've had the bed since May, we were told we had 100 nights to try it out and return it (only the mattress). I called my sales rep and said we can't seem to find a good number for either of us. He said well it takes about 30...
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2 comments
#2272596

My neighbor bought one and hates it. But it's hard to have sympathy for you, when you admitted you were given 100 days in which to return the mattress. That amount of time to try something out is more than generous!

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ID
#4118295 Review #4118295 is a subjective opinion of poster.
Location
Lakeland, Florida
Cons
  • Its an air mattress
  • Had to buy a cooling pad falsely advertised
  • Foot warmer works when it wants to
Loss
$8000
Preferred solution
Full refund

Wants refund

I purchased a sleep number bed. We had troubles with one side had a hole.They fixed the bed We hurt so bad. Our numbers were 15 and 20.Our bed always deflated look. Sex was hard high and low ,unstablefeeling.If my husband tried to hold me I felt like I was falli g into...
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ID
#4117041 Review #4117041 is a subjective opinion of poster.
Location
Sunman, Indiana
New Reviewer

Need help with my mattress

My mattress sags outward even full, the foam doesn't appear to be straight like my husband's side. We have a split king, instead of replacing the mattress I have some straps being sent to fix the problem, the bed is too expensive to have the issues it is having, and they don't want to replace the mattress would rather put straps on it, don't see how that that is a good fit

User's recommendation: Find a cheaper option.

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ID
#4099216 Review #4099216 is a subjective opinion of poster.
Pros
  • Comfortable sometimes if you figure out how to adjust
Cons
  • Very expensive and difficult to get replaced
  • Customer service wants you to do all this troubleshooting
Preferred solution
My side mattress replaced

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Verified Reviewer
New Reviewer

Horrific Sleep Number Experience