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They are good at their SCAM trade. Bought a new C4 with the flex fit 2 base. Not only did they show up at 7:30 PM on a Friday (9-07-2018) to install it, it has not worked correctly since. My wife has MS and we bought this to help her with the spasms she has in her...
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Company wrote 0 private or public responses to the review from Sep 18.
1.1
I didn't like
  • Nonexistent customer service slow and expensive
#1358796
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Sleep Number - Salesperson insisted it would work and it didn't
Sleep Number - Salesperson insisted it would work and it didn't
Sleep Number - Salesperson insisted it would work and it didn't
The salesman Dan continually told us that the only problem with the adjustable bed not fitting was a slay bed and a bed with drawers at the bottom. We took him measurements and photos because our concern was that with the cushioned headboard it would not work. He...
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Company wrote 0 private or public responses to the review from Sep 18, 2017.
Anonymous
Jazzy342

Let do it, we need to file a lawsuit against Sleep Number my email address is jazzy342@msn.com please contact me we need to take action. We work to hard for our money. Those p...

Anonymous
Jazzy342

Let do it, we need to file a lawsuit against Sleep Number my email address is jazzy342@msn.com please contact me we need to take action. We work to hard for our money. Those p...

2.1
I liked
  • Bed and adjustable frame
I didn't like
  • Insisted it would work and didnt and cant return
#1102565
Reply to reviews
A comedy of errors is not funny on the receiving end. After spending about $1,336,84 for a basic Sleep # bed, the WRONG bed was delivered today. Delivery men had already removed our bed and tried to TAKE IT, leaving us NO BED!!! Unbelievable! Sales and delivery...
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Company wrote 0 private or public responses to the review from Mar 21, 2016.
2.8
I liked
  • In store customer service was very friendly
  • Bed is good
  • Back problems gone
I didn't like
  • Delivery a nightmare
  • Failure to deliver as promised
  • Being lied to from day one
#814145
Reply to reviews
Decided to purchase an *adjustable* bed from Sleep Number store. Given that everything is an option (legs, base, headboard, etc...) We asked if the base was required and were given a resounding "no, the base is optional". When they delivered the bed (5 hours late in a...
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Company wrote 0 private or public responses to the review from Dec 22, 2015.
1.9
I didn't like
  • Misrepresentation
#756476
Reply to reviews
Sleep number is one of the worst companies my spouse and I have ever dealt with. The mattresses are overpriced air mattresses and the personnel is incompetent. First off, they had our phone number incorrect from when we placed the order so we received an email telling...
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Company wrote 0 private or public responses to the review from Nov 19, 2015.
Anonymous
Dan

Buyer beware

1.0
I didn't like
  • Problem not resolved
  • Cost of the bed
  • Indifference to the problem
#737075
Reply to reviews
Sleep number is one of the worst companies my spouse and I have ever dealt with. The mattresses are overpriced air mattresses and the personnel is incompetent. First off, they had our phone number incorrect from when we placed the order so we received an email telling...
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Company wrote 0 private or public responses to the review from Nov 13, 2015.
#733965
Reply to reviews
When i initially ordered my bed i mistakenly order a King size. At delivery, the mattresses never left the truck. The drived called ahead to let the company know what i needed, and i too called to follow up with the company, plus i upgraded my purchase. The gladly...
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Company wrote 0 private or public responses to the review from Nov 09, 2015.
Anonymous
Anonymous

Agree!!! Worst customer service ever!!

ASmall2015
ASmall2015

This is exactly how I feel. I wish I read reviews before purchasing!

1.0
#731221
Reply to reviews

Contact Sleep Number

Mailing Address:
DM Sales Support
9800 59th Avenue North
Minneapolis, Minnesota 55442
United States
Phone:
(888) 484-9263
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Sleep Number Products and Services