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Set aside at least 2 hours if you call their customer service and then expect no results. There is literally no service repair service.

If you have issues, you spend 60-90 minutes on the phone only to have them sell you potential repair parts for you to install yourself. Less than 3 yearS after spending over $3K on a bed, it no longer regulates the air. Sometimes increases and sometimes decreases on its own overnight.

This leads to arising with a sore back. I would never give this company another dime based on how they treat their customers have a purchase.

Product or Service Mentioned: Sleep Number Bed.

Reason of review: Damaged or defective.

Company wrote 0 public responses to the review from Aug 21, 2016.
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