With Company response Not resolved
3.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
1 comment

Is there a CLASS ACTION SUIT against The SLEEP NUMBER STORE?, if so please send information where to sign up. Their policy is not fair even though some people love the mattress. The foam was not worth $7000.00. The adjustable base was not worth $4000.00. and the bed pad and sheets are not worth $550.00. What a scam.

Do not buy the adjustable base, you will be stuck with an investment of $4000.00 or more and 500.00 for the poor quality bedding. Sheets overpriced, bed pad overpriced and service is overpriced, For $8000.00 you get a foam mattress with gel that heats up and numbers that don't help you sleep well,do not, i repeat do not buy the adjustable model if the mattress is not comfortable to you, and you send it back you will be stuck with the over priced base that you can not use.

please post or send website information about class action suit.

thanks pp

Peggy P.

Product or Service Mentioned: Sleep Number Mattress.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $5000.

Preferred solution: Price reduction.

I liked: Just been having it for 2 weeks.

I didn't like: Once they got you your screwed.

Company wrote 1 public responses to the review from Oct 28, 2016.
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SleepNumberCares
Plymouth, Minnesota, United States #1241262
Sleep Number Response

Hi Peggy, I wanted to let you know I replied to your previous review about this a few moments a few moments ago, and I hope to have the chance to assist with this soon.

Sincerely,

Alan S

Sleep Number Online Customer Care

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