I bought my sleep number 10 years ago and around the 8 year mark the center of the bed started sagging. I first thought it was the pillow top so I replaced and did not help and got to the point you would slide to thre center of the bed.After calling sleep number for over 4 months got someone who said the base was falling in the middle and do not use it and new base would be sent out.After another 3 months and many calls they came out with a new base and as soon as the guys seen my frame the said the center support legs was never installed.
So I paId over $3000. for a bed that that was missing parts.
I plan to take to store and stand out front and so people what you get for $3000 and call local news 2 wants to know and film my story. The worst customer service and they will do no more.Spoke to a lawyer today and I will be fileing a suit against sleep number
Product or Service Mentioned: Sleep Number Classic Bed.
Reason of review: Not as described.