Product: Sleep Number Customer Care Clear all filters (0 of 51 reviews match)
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Don't buy any of these beds used because if the original owner doesn't have their order number or original email, you can't get full functionality and the company won't help you! Waste of money!!! We tried calling customer service several times to no avail. They wanted...
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1.0
Product
Sleep Number Customer Care
#1260522
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King four poster bed frame and a sleep number mattress to go into the bed. We ordered the mattress in Dec 2017 and it was delivered and set up on the 22nd (the setup took less than 10min). we did not have the bed frame yet, we didn't find one we liked for a month or...
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1.0
Tysons,Virginia
Product
Sleep Number Customer Care
I didn't like
  • Treat women like they are stupid
  • Customer service was rude
  • Service sucked
#1253307
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Sleep Number sent a representative out to look at the bed. They picked up the mattress and tried to replace it on the bed. I asked - Do you have to pick up your mattress everyday? It's unacceptable, especially as it ripped the sheets. The representative made a phone...
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Sleep Number Customer Care
#1250964
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Bought a new bed and flexi-frame 1 1/2 mos' ago,spending $2,669.12.This amount INCLUDED the fee of $179.00 for the delivery, set-up AND REMOVAL of the old bed. New bed was delivered and set-up 3 weeks late.r I was told by the 2 delivery guys that they were unable to...
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2.1
Product
Sleep Number Customer Care
#1167842
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Bought a mattress, it never came Into our home and we have been waiting for our refund for almost a month. Customer service lies and lies more, Shelly Ibach, Reina and Bob are the worst CEO’s. This company needs to be reported to the BBB! With all The run around they...
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1.0
Product
Sleep Number Customer Care
#1153710
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Tried to set up appointment for my sleep number bed to be disassembled, delivered to my new home and reassembled. The only way customer service would open their schedule to see if they had availability was if I paid $340 upfront ($170 to break down and $170 to set up)....
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4.1
Product
Sleep Number Customer Care
I didn't like
  • Customer service
#1131333
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The salesperson said “oh no problem, they will remove your bed.” No not true.The bed was delivered and the set up people said they could not remove the “bed” only the mattress. Being older with back problems, we could not remove the frame. They left the bed on the...
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2.7
Product
Sleep Number Customer Care
I didn't like
  • Deception
  • Having to wait for delivery
  • Indifference to the problem
#1130481
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Told customer rep about problem, asked for info, gave it to them multiple times, cannot seem to pull it up, I doubt if technicians exist at all
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Anonymous
Anonymous

Let do it, we need to file a lawsuit against Sleep Number my email address is jazzy342@msn.com please contact me we need to take action. We work to hard for our money. Those p...

1.0
Product
Sleep Number Customer Care
#1127012
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Sleep Number - Salesperson insisted it would work and it didn't
Sleep Number - Salesperson insisted it would work and it didn't
Sleep Number - Salesperson insisted it would work and it didn't
The salesman Dan continually told us that the only problem with the adjustable bed not fitting was a slay bed and a bed with drawers at the bottom. We took him measurements and photos because our concern was that with the cushioned headboard it would not work. He...
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Anonymous
Jazzy342

Let do it, we need to file a lawsuit against Sleep Number my email address is jazzy342@msn.com please contact me we need to take action. We work to hard for our money. Those p...

Anonymous
Jazzy342

Let do it, we need to file a lawsuit against Sleep Number my email address is jazzy342@msn.com please contact me we need to take action. We work to hard for our money. Those p...

2.1
Product
Sleep Number Customer Care
I liked
  • Bed and adjustable frame
I didn't like
  • Insisted it would work and didnt and cant return
#1102565
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For the past 3 years I have complained about the softness and I have had people out changing the foam, only it doesn't work.I was told I ordered a soft top when I told the salesman I wanted a firm set of bedding. I was told that I could raise the number to make it...
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1.2
Product
Sleep Number Customer Care
#1070418
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