Product: Sleep Number Customer Care Clear all filters (47 of 47 reviews match)
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Sleep Number sent a representative out to look at the bed. They picked up the mattress and tried to replace it on the bed. I asked - Do you have to pick up your mattress everyday? It's unacceptable, especially as it ripped the sheets. The representative made a phone...
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Sleep Number Customer Care
#1250964
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Bought a new bed and flexi-frame 1 1/2 mos' ago,spending $2,669.12.This amount INCLUDED the fee of $179.00 for the delivery, set-up AND REMOVAL of the old bed. New bed was delivered and set-up 3 weeks late.r I was told by the 2 delivery guys that they were unable to...
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2.3
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Sleep Number Customer Care
#1167842
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Bought a mattress, it never came Into our home and we have been waiting for our refund for almost a month. Customer service lies and lies more, Shelly Ibach, Reina and Bob are the worst CEO’s. This company needs to be reported to the BBB! With all The run around they...
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1.0
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Sleep Number Customer Care
#1153710
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Tried to set up appointment for my sleep number bed to be disassembled, delivered to my new home and reassembled. The only way customer service would open their schedule to see if they had availability was if I paid $340 upfront ($170 to break down and $170 to set up)....
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4.2
Product
Sleep Number Customer Care
I didn't like
  • Customer service
#1131333
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The salesperson said “oh no problem, they will remove your bed.” No not true.The bed was delivered and the set up people said they could not remove the “bed” only the mattress. Being older with back problems, we could not remove the frame. They left the bed on the...
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2.7
Product
Sleep Number Customer Care
I didn't like
  • Deception
  • Having to wait for delivery
  • Indifference to the problem
#1130481
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Sleep Number - Salesperson insisted it would work and it didn't
Sleep Number - Salesperson insisted it would work and it didn't
Sleep Number - Salesperson insisted it would work and it didn't
The salesman Dan continually told us that the only problem with the adjustable bed not fitting was a slay bed and a bed with drawers at the bottom. We took him measurements and photos because our concern was that with the cushioned headboard it would not work. He...
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Anonymous
Jazzy342

Let do it, we need to file a lawsuit against Sleep Number my email address is jazzy342@msn.com please contact me we need to take action. We work to hard for our money. Those p...

Anonymous
Jazzy342

Let do it, we need to file a lawsuit against Sleep Number my email address is jazzy342@msn.com please contact me we need to take action. We work to hard for our money. Those p...

2.0
Product
Sleep Number Customer Care
I liked
  • Bed and adjustable frame
I didn't like
  • Insisted it would work and didnt and cant return
#1102565
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For the past 3 years I have complained about the softness and I have had people out changing the foam, only it doesn't work.I was told I ordered a soft top when I told the salesman I wanted a firm set of bedding. I was told that I could raise the number to make it...
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1.2
Product
Sleep Number Customer Care
#1070418
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We didn't know what to do when one of the chambers collapsed in our Queen-Sized Sleep Number bed, which we love and has served us well for 20 years. Two days ago, I had a computer "chat" with Khari, a very pleasant customer service rep. This went well, but she...
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5.0
Product
Sleep Number Customer Care
I liked
  • 1-800 customer service was very nice
  • We love the bed and we love the customer service
#1026139
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First off, I like the bed when it comes to comfort.I have had this bed for a couple years now and I do sleep well in it. When I purchased the bed, I purchased the adjustable base with the silloette boards for around the bast unit. It is a split cal king so we have...
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Sleep Number Customer Care
#1020468
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My Brother bought the top bed with the bed frame that lifts head of bed.ress.Delivery guys had trouble installing frame and mattress. No remote. Told my Brother to use his phone to make the frame work..Unable to sleep on mattress. When customer Service notified they...
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Anonymous
Anonymous

It means that your brother read it if he initialed it and should know what it says

Product
Sleep Number Customer Care
#1012139
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