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Advertised vs Delivered
Customer service
Delivery Service
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Product or Service Quality

Update by user Dec 10, 2016

For the price of this product, you expect to have a quick delivery service but it's the opposite. They keep on re-scheduling deliveries and it's always 1 week increments.

They don't realize that customers are taking day offs for these deliveries that never happens on the date that were originally promised/scheduled. I recommend not take your old beds out of the bedroom until the delivery gets there or you will be sleeping on the floor for weeks/maybe months!

Original review posted by user Dec 09, 2016

First of all, I was NEVER able to try it at home because the delivery has been re-scheduled twice after I filed for 2 day offs from work. I was offered $200 refund but it will not cover for the hours I took off from work( 2days of re-scheduling).

I THINK THAT SALES DEPT IS DOING A GOOD JOB BUT THEIR DELIVERY SUCKSSSSS!!!!!. I have to cancel my order because I don't know when I am going to sleep on the bed that they promised me.

Product or Service Mentioned: Sleep Number Shipping Service.

Reason of review: Problem with delivery.

Company wrote 0 private or public responses to the review from Dec 09, 2016.
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