Update added by user Dec 28, 2015
Still dealing with same issues and more.They sent me the wrong replacement remote & when the only working one stopped working I could not lay my bed flat.
I'm having back spasm's again.
Luckily I got it to work part time again.Without the right remote I'm in trouble and they have sent the wrong one twice to replace the faulty from day one remote.
Original review posted by user Nov 05, 2015
See the picture for yourself.Top of the line $8,000 plus worth of *** for a bed.
Like sleeping on the side of a hill. See how it's leaning? closer to $10,000 when you buy the sheets & pillows. *** delivery service which is supposed to fix the problem doesn't show multiple times.
My time is valuable is yours? Less than 6 months & I have been complaining since the beginning. I'm stuck with this now I'm told. Your 90 days is used up waiting on them.!!!!!!!!!!!!
Oh the "brain" did do one awesome thing even though it too is malfunctioning as well as one of the 2 remotes.
Just saying..."Buyer Beware" Oh yes the surrounding frame & headboard is extra."BUYER BEWARE" SEE PHOTO