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We bought a bed from Sleep number and was told we would have it within 2 weeks. We chose to have it shipped directly to our house by UPS.

We received tracking numbers from them by email but UPS has no records of the shipment. I waited on hold for 45 minutes just to be told they had no shipping status updates. I called back to cancel my order and after waiting on hold for an hour I gave up.

Next step is BBB and our state consumers complaint line. DO NOT BUY A BED FROM THESE PEOPLE.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of sleep number i8 bed and associated monetary loss in the amount of $4400. Sleep Number needs to have the product delivered according to poster's claims.

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