Have had a sleep number for over 10 years. Need a new remote.
Called customer service. After 40!! Minutes on the phone, was told they couldn't find my purchase. They could find my pillows.
Stated I needed proof of ownership as in a receipt or I couldn't get a remote and pump!
The IRS only requires you to keep 7 years of receipts.... they can keep their sleep number and I will post everywhere I can NOT to purchase one.
Product or Service Mentioned: Sleep Number Bed.
Reason of review: Warranty issue.