I was promised a bed that would NOT sag "because it is based on air".
Within on 6 month I had my bed at number 100 - and it is still sagging. I am in a lot of back pain and pain down my leg every morning I get up.
The representative had me unzip the mattress fabric - I discovered a huge wet area supposedly condensation. "No worries", she said, we treat the mattress with a "proprietary" agent to discourage mold. She would not disclose what it is.
So she trouble shoots the sagging - to no avail as the sagging only occurs when you are lying on the mattress.
I know that I have just wasted another $1000+ and there is nothing I can do about it. This is my fifth mattress in 5 years - they all sag - conveniently after 3-4 months so that the warranty is over.
Please, someone sue the mattress manufacturers to get these scammers regulated so we can get good quality mattresses.
This person wrote the review because of bad quality of sleep number mattress from Sleep Number. Reviewer claimed that he or she lost $1000 and wants Sleep Number to issue a full refund.
The most disappointing in user's experience was overall product or promise. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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